All orders of in-stock items are typically processed within 2 business days. This is the process where your orders are being entered in our internal order system to create a work order for production or fulfillment requests depending on where the items you ordered are coming from.
Shipping and Delivery Time
Typically, after processing and/or production time, if fulfillment was from our US warehouse, ESTIMATED delivery time is about 7-12business days from the day your order was shipped. Expedited shipping is available for these items.
If fulfillment was from the UK, Poland, Malaysia, or China, delivery times take about 15-25 business days (depending on your location) from the day your order was shipped due to the US Custom inspection process. Unfortunately, expedited shipping isn't available for these items.
Orders may be canceled if they have not been processed and shipped. After they have been processed they may not be canceled. But this is a case-by-case basis. DO NOT hesitate to contact us at email@example.com -- we will always do our best to find a way to solve the issue at hand.
We use the following carriers to deliver our orders:
- UPS (upon request)
- FedEx (upon request)
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS and e-Packet mail will not have tracking numbers or will have unreliable tracking information.
Shipping costs make shopping no fun. Don't you agree? So, we TRY our best to offer FREE shipping or low shipping rates as much as possible. The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown the shipping option and what the cost will be, and you will have a chance to not place your order if you decide not to.